Full management of your residential development — communal areas, fabric, contractors and residents — from a single director who is accountable for all of it.
Rowan Shaw provides comprehensive block and estate management for residential developments across England and Wales. Every development we manage is overseen at director level — not assigned to a junior property manager after onboarding.
We work with freeholders, developers and residents management companies (RMCs) who want a managing agent that treats their development as a genuine responsibility rather than an entry in a portfolio spreadsheet.
"No call centres. No junior handoffs. One director, fully accountable — from your first conversation to every day of management."
Volume managing agents assign account managers who change regularly. Institutional knowledge is lost, commitments are forgotten and standards drift. At Rowan Shaw, your director is your permanent point of contact.
Most managing agents respond to problems rather than preventing them. Our approach is built around planned maintenance and regular site inspection — identifying issues before they become expensive emergencies.
Undisclosed financial relationships between managing agents and contractors are a known problem in this sector. We have no kickback arrangements — ever. All significant works are competitively tendered and documented.
Vague budgets and unclear year-end accounts leave RTM directors unable to scrutinise expenditure. We produce clear, itemised financial reporting and welcome questions about every line.
Fire risk assessments not completed. Legionella checks overdue. Lift inspections missed. These are not edge cases — they are common across the sector. Our compliance management is systematic and documented.
With a volume operator, there is no individual accountable. With Rowan Shaw, the director is responsible — and reachable.